1. Introduction
This Privacy Statement explains how SkyNRG B.V. (“SkyNRG”, “we”, “us”, “our”) collects, uses and protects your personal data when you visit our website at https://skynrg.com and related sites, communicate with us, or interact with our marketing and commercial activities. We are committed to handling your personal data responsibly and in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable national data protection legislation.
2. What Personal Data We Collect
We collect and process the following categories of personal data depending on how you interact with us.
| Category | Examples | Source |
| Identity data | First name, last name, job title | Provided by you or collected via our CRM |
| Contact data | Email address, phone number, postal address | Provided by you or collected via our CRM |
| Technical data | IP address, browser type, device information | Collected automatically via our website |
| Usage data | Pages visited, time spent on site, click behaviour | Collected automatically via cookies and analytics |
| Marketing data | Communication preferences, consent records, event sign-ups | Provided by you |
| Commercial relationship data | Company name, correspondence records, meeting notes | Collected in the course of our business relationship |
We do not knowingly collect sensitive personal data (special categories under Article 9 of the GDPR) through our website or commercial activities. If this changes we will update this statement accordingly.
3. How and Why We Use Your Personal Data
We process your personal data only where we have a lawful basis to do so. The table below sets out our processing activities, their purpose and the legal basis we rely on.
| Purpose | Data Used | Legal Basis |
| Operating and improving our website | Technical and usage data | Legitimate interests |
| Sending newsletters and marketing communications | Identity and contact data | Consent |
| Responding to enquiries and communications | Identity and contact data | Legitimate interests or contract performance |
| Managing commercial relationships and business development | Identity, contact and commercial relationship data | Legitimate interests |
| Storing and managing B2B contact records in our CRM | Identity and contact data | Legitimate interests |
| Logging and managing commercial email communications | Contact and commercial relationship data | Legitimate interests |
| Enriching contact records using automated tools | Identity and contact data | Legitimate interests |
| Analytics and website optimisation | Technical and usage data | Legitimate interests or consent (where cookies are used) |
| Compliance with legal obligations | As required | Legal obligation |
Where we rely on legitimate interests as our legal basis, we have assessed that our interests are not overridden by your rights and interests. You have the right to object to processing based on legitimate interests at any time (see section 7).
Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
4. Our CRM and Commercial Data Practices
We use HubSpot as our customer relationship management platform to manage our commercial contacts and business development activities. If you are a business contact of SkyNRG, your professional contact details and relevant correspondence may be stored and managed in HubSpot.
In this context we may store your name, job title, company, email address, phone number and records of communications between us. Commercial email communications may be logged to HubSpot as part of our account management process. We may also use automated data enrichment tools to supplement your contact record with additional professional or company information where this is relevant to our business relationship. Where we do so, we rely on legitimate interests and limit enrichment to professional and firmographic data.
If you have provided consent to receive marketing communications from us, for example by signing up at an event or through our website, your consent and the date and method by which it was given will be recorded in HubSpot. You may withdraw consent at any time by clicking the unsubscribe link in any marketing communication or by contacting us directly.
5. Data Retention
We do not keep your personal data for longer than is necessary for the purposes described in this statement. Our standard retention periods are as follows.
| Data Category | Retention Period |
| Website visitor data | 14 months from collection |
| Newsletter and marketing contacts | Until you opt out, plus 3 months for suppression purposes |
| B2B commercial contact records | Duration of the business relationship plus 2 years |
| Consent records | Duration of relationship plus 3 years |
| Email and communication logs | 2 years from the date of the communication |
| Legal and compliance records | As required by applicable law |
When data is no longer required we will delete or anonymise it securely. Where deletion is not immediately possible, for example due to backup systems, we will isolate the data and prevent further processing until deletion is possible.
6. Your Rights
Under the GDPR you have the following rights in relation to your personal data. You can exercise any of these rights by contacting us using the details in section 9. We will respond within one calendar month of receiving your request. We may need to verify your identity before processing your request.
- Right of access: you can request a copy of the personal data we hold about you.
- Right to rectification: you can ask us to correct any inaccurate or incomplete data we hold about you.
- Right to erasure: you can ask us to delete your personal data where there is no longer a lawful basis for us to hold it.
- Right to restrict processing: you can ask us to restrict how we use your data in certain circumstances.
- Right to data portability: you can request that we provide your data in a structured, commonly used and machine-readable format.
- Right to object: you can object to processing based on legitimate interests or for direct marketing purposes. Where you object to direct marketing we will stop processing immediately. Where you object to other legitimate interests processing we will assess your objection and respond accordingly.
- Right to withdraw consent: where processing is based on consent you may withdraw it at any time without affecting prior processing.
If you are not satisfied with our response you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl or with the supervisory authority in your country of residence.
7. Cookies
Cookies are small text files placed on your device when you visit our website. We also use similar tracking technologies to help us operate and improve our website and understand how visitors use it. Some cookies are strictly necessary for the website to function and do not require your consent. All other cookies require your permission before they are placed, in accordance with applicable law.
We use Cookiebot by Usercentrics to manage cookie consent on our website. You can view, change or withdraw your consent at any time by accessing the Cookie Declaration on our website, or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website. When contacting us about your consent, please include your consent ID and the date your consent was recorded, both of which are available in the Cookie Declaration.
We use the following categories of cookies:
- Necessary cookies are required for the website to operate and cannot be switched off. They enable core functions such as page navigation and access to secure areas of the site.
- Preference cookies allow the website to remember your settings and choices, such as your preferred language or region, to provide a more personalised experience
Statistics and analytical cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This includes the use of Google Analytics, where data is pseudonymised wherever possible. We use this data to improve our website’s performance and usability.
Marketing and tracking cookies track your activity across websites to enable us to display relevant and personalised advertising and serve you content aligned with your interests. Information collected through these cookies may be shared with our advertising and analytics partners, including social media platforms, who may combine it with other information you have provided to them or that they have collected through your use of their services. These cookies are only placed with your consent.
- Unclassified cookies are cookies that have not yet been categorised. We are working with our cookie providers to classify these and will update our Cookie Declaration accordingly.
We also share information about your use of our site with our social media, advertising and analytics partners for the purposes described above. Our full cookie declaration, including a list of all cookies currently in use and their providers, is maintained and updated automatically via Cookiebot and is available on our website.
8. Sharing Your Data with Third Parties
We do not sell your personal data. We may share your data with trusted third parties in the following circumstances: with service providers who process data on our behalf, including HubSpot as our CRM provider, Google Analytics, and other technology platforms, each of whom is subject to appropriate data processing agreements; where required by law or regulation or to comply with a legal obligation; or where necessary to protect the rights, property or safety of SkyNRG, our contacts or others.
Where we transfer data outside the European Economic Area we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
We do not share your data with third parties for their own marketing purposes without your explicit consent.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures include encryption of data in transit and at rest, access controls and role-based permissions, pseudonymisation where appropriate, regular security reviews, and staff training on data protection obligations.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, affected individuals in accordance with our legal obligations.
10. Third Party Websites
Our website may contain links to third party websites. This Privacy Statement does not apply to those websites and we are not responsible for their privacy practices. We encourage you to read the privacy statements of any third party websites you visit.
11. Changes to This Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or applicable law. The current version will always be available on our website. Where changes are material we will take reasonable steps to notify you.
12. Contact Us
If you have any questions about this Privacy Statement or wish to exercise your rights, please contact us at: privacy@skynrg.com